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Managed Services & Solutions

AB&R provides the complete management and support to deliver proven solutions that drive efficiency and productivity. Managed Services & Solutions can include equipment, supplies, installation, training, and support to clients who would benefit from a managed solution.

One-Time Setup Services

  • SRDS
  • Installation
  • Training
  • Integration
  • Asset Tagging
  • Labeling

Long Term Continual Services

Benefits

  • We enable you to focus on mission-critical issues to your business
  • We will proactively manage and monitor all requirements to meet or exceed agreed-upon service levels
  • We will guarantee service levels for technical support, on-site repair, and hot-spare replacements
  • We will ensure a set price that is all-inclusive of equipment, services, and support

Features

  • 24/7 access to AB&R’s on-line customer service portal for FAQ’s, product manuals, and return material authorization requests
  • Preventative service calls by manufacturer-certified technicians
  • Min/Max monitoring
  • Guaranteed service levels for support and repair
  • Status reporting on key operational metrics
  • End-user training