AB&R®’s Solution Process
THE PATH TO SUCCESS STARTS WITH THE AB&R® PROVEN SOLUTION PROCESS
Solving challenges and making it easier for you to meet Automatic Identification and Data Collection (AIDC) requirements is our priority. Our solution services start by defining your business’ need. Once that is determined, the solution process is delivered in multiple phases.
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AB&R®’S SOLUTION PROCESS
SOLVING CHALLENGES AND MAKING IT WORK FOR YOUR BUSINESS IS OUR #1 PRIORITY.
PHASE I
SOLUTION DESIGN
During this phase our experts will:
- Perform an in-depth discovery to learn more about your specific requirements & conduct a professional technical assessment.
- Test & validate various hardware, software, and tags/labels, as applicable, to identify ones that will achieve your optimal solution.
- Develop & deliver your Solution Design Specification (SDS): proving our recommendations and detailing the budgeting costs and process we will use to implement your solution.
PHASE II
SOLUTION IMPLEMENTATION
During the second phase our experts will:
- Upon your agreement, acquire the selected equipment, software, supplies, and services in your SDS. We will install, configure & calibrate to ensure the solution works to your expectations.
- Confirm your acceptance of the installation, configuration, training, transition, validation, and support, validating that we have met your data-driven expectations for the performance and quality of the implemented solution.
CUSTOMER EXPERIENCE
Continued communications will include:
- Customer feedback requests on your experience with AB&R – we want it to be the best experience.
- Quarterly Review meetings to discuss progress, success, outstanding issues that may need further assistance, and ways to further maximize your return on your investment.
AB&R®’s goal is to provide you with an efficient operation that maximizes ROI. Our solution process has been refined over the years to ensure we keep this promise for every customer.